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How to speak for help or lodge a complaint?Occasionally things do go wrong and you may want to get in touch with us. If that happens, please contact our Customer Care team, who will work with you to resolve any issues you’re having with our services: Just email to lensandpaints@gmail.com.
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What happens to my return if I ordered using a pay later solution?If you've placed an order with one of our pay later solutions, you’ll be paying for your order in regular instalments or within 14 days of it being placed.
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What is the liability of this website?As we are bounded by limited liabilities and intend to prevent customer litigation, we advise customer to contact for any grievances and read the terms and conditions. We are not liable to any personal dispute, dispute related to faith and belief fraudulent misrepresentation, etc.
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How and where legal disputes are handled?It establishes that the laws of the Indian union and local laws of the State West Bengal will be the governing laws in the event of any dispute. It makes an exception, however, for disputes arising from any customer in which case, a claim may be made by customer shall be resolved in Durgapur, Paschim Bardhaman Jurisdiction.
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What is the pricing and payment terms?Product prices are almost always subject to change, and the company has sole discretion to revise any price to any item displayed. Prices of the products listed includes applicable taxes. In no case, products are sold on cash.
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Whether IPR or copyright is applicable?All items, designs, content or other items displayed in this website have proprietary rights. The right of print is automatically transferred automatically if purchased by customer. However, duplication for reselling is not permitted. However, for any conflicts or situation of seemingly violation of any rights, shall be adjudged in court of law.
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Should our website can be linked?It’s fine for you to link to lensandpaints.com, as long as you do so in a way that is not-commercial, is fair and legal, and doesn’t damage or take advantage of our reputation. Please don’t link in a way that suggests any form of approval or endorsement by Lens and Paints where none exists. Our Website must not be framed on any other site without our permission.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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